How to Relate to the Easily Offended

Sometimes you meet people who seem to take offence at the drop of a hat. Here are a few old-fashioned, common-sense tips for keeping the peace without losing your marbles:

1. Start with the weather

Everyone has an opinion on rain. It’s neutral ground, and no one’s ever stormed off in a huff because you said it was a bit cloudy.

2. Nod wisely

A simple “Hmm, I see what you mean” goes a long way. Doesn’t mean you agree — just means you’ve got ears.

3. Ask, don’t poke

Questions like “What makes you feel that way?” open doors. Statements like “That’s nonsense” slam them shut and lock them from the inside.

4. Use humour like salt

Sprinkle lightly. Too much and you’ve ruined the dish (and possibly the friendship). Stick with poking fun at yourself — you’re a safer target.

5. Know when to shut up

Not every hill is worth dying on. Save your battles for the big stuff — the sort of things people argue about over a pint… or in my case, over a cup of not-Earl-Grey.

6. Tell a yarn instead of a lecture

A personal story gets people leaning in. A blunt “you’re wrong” gets them digging trenches.

7. Keep your backbone

Relating doesn’t mean rolling over. You can be polite and still have a spine. Think oak tree, not doormat.

Practical advice with a touch of humour — the JACSoft way.